why steelhead?

You'll be the hero.  Whether you need one copier locally or 100 copiers across Canada, we make it easy and cost-efficient for you to select and purchase or lease them.  Most important, we make it easy and cost-efficient for you to run them.  We dread down-time, delays and hick-ups even more than you do, and we know how much you dread them!  That conveniently makes you the hero at your office because the copiers you select with Steelhead actually work!  Our service is always the same - always personal and effective.  We are on your team and our job is to ensure that everything runs seamlessly at your end.

You'll really get to know us.  With Steelhead, you don't end up dealing with a different sales or service representative every time you have a question or need something.  You will know your Steelhead team members by name and, needless to say, they'll know you.  Our entire staff has an incredible 16-year average of employment with Steelhead.  We own our building and we're financially sound.  We are not going anywhere.  Since history is an indicator of the future, you can depend on us to be on your team for as many years as you'll want us

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We've got JACK!  JACK is Steelhead's secret weapon that protects you against down-time and delays at your office.  JACK is our proprietary forecasting software we've created and perfected to anticipate your needs.  JACK tells us when to deliver more toner to you before you run out.  JACK lets us know when your copier needs proactive maintenance.  JACK ensures we have the right parts in inventory before you need them.  JACK helps us make your copiers the smoothest-running copiers in town.  Everybody loves JACK!

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We do the right thing.  While technology is our business, our service and care are our deep-felt core values.  We  aim to do the right thing for you in every situation.  We don't claim to know what that will be in each case, yet we are not afraid to make that promise.  With Steelhead, you aren't just purchasing a copier, you're entering a relationship, and we take our relationships seriously.  We are a family business and we treat you like family, too.  We're easy to reach, easy to talk to, experts at our jobs, and having fun doing them.

Toshiba is our primary supplier with whom we have worked for 25 years.  We have selected Muratec and Samsung to complement the Toshiba product line.

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We have a long history in copiers.  You'll have peace of mind knowing whom you are dealing with and knowing that we're seasoned professionals at what we do.  Steelhead has been selling and servicing copiers without interruption or ownership change since 1973.  We have long-term relationships with our clients, our key suppliers, our staff and our community.  We're proudly Candian, local and family-owned and operated.

click here for more about steelhead's story